Jim Reihls Chrysler Jeep of Lapeer
Dealership will not stand behind vehicle!

Purchased a used vehicle from Lapeer Friendly Chrysler, on the ride home the tire pressure gauge, AND the check engine light came on. (Drove home through rain) I left several voice mail messages for salesperson and he did not respond. I finally reached him, he claims he could not retrieve message and was out ill. He assured me the dealership would stand behind vehicle. The next business day he called back, the sales manager WILL NOT cover the problems. He will give a break on the repair bill. I did not allow the vehicle to be driven for 2 weeks until I reached sales person! He believes the leaky tire is from a valve stem leak. I was told by the sales manager—he put 4 new tires on the vehicle—before we purchased the car. The drive is an hour each way from my residence. We took the car to Auto Zone, who ran a diagnostic check for FREE. There is a problem with the emission component from the engine? So the check engine light remains on! I drove the distance to find a reputable dealership—I believed—instead of one more local. Planned on purchasing another vehicle from them. I will NOT return. This car also came with a 3 month warranty! Do not use this dealership!

Company: Jim Reihls Chrysler Jeep of Lapeer
Country: USA

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