Sertech Heating and Ai
Our bad experience with Sertech Heating-Air and Sebestyen & Williams

Sebestyen & Williams Construction was hired by us to build a new home. The work was supposed to be completed in 6 months but took over a year. The bid for the work was also not accurate, we had to come up with a considerable amount of money just to cover the cost of the flooring which was a lot more than he said it would be. However, the worst problem was that Bruce Sebestyen hired a subcontractor, Sertech Heating-Air from Portland, Indiana to install a geothermal HVAC system which completely failed after only 3 years because of improper installation and damage caused by hydrogen sulfide in the water. The subcontractor did not determine water quality before designing a system that would work in our environment and as a result we have been advised by other reputable HVAC professionals that it will need to be replaced, it is not repairable. Additionally, the manufacturer voided the 5 year warranty because of improper installation. The installation manual clearly states that no hydrogen sulfide is allowed in the system. The subcontractor either didn't read it or just ignored it. We have invested $12,000 for a system that should have lasted 15-20 years and now is worthless and we are unable to heat or cool the house properly. We also have problems with the duct work falling apart which will have to be repaired. Some of the duct work isn’t even connected to anything. Sertech’s response to our duct work complaint was that Bruce Sebestyen wanted a low bid on the project and that’s the reason it was falling apart, Wayne stated "we got what we paid for". Sertech shows no concern for quality of workmanship. We have discussed the problem at length with both Sebestyen & Williams and the subcontractor and so far neither one will correct this. Bruce Sebestyen has made no effort to hold the subcontractor responsible for this. He also shows no concern for quality of workmanship and if a problem develops he does not make any effort to correct it. I would not recommend this builder or subcontractor to anyone.

Company: Sertech Heating and Ai
Country: USA
Address: 201 E. Main St Portland IN 47371
Phone: 267262301
Site: sertechheating-air.com

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