Cricket Wireless
Customer Service with the phone personell

I talked to customer care 3 times today and that I am so frustrated together. I waited about twenty-to 30 mins on-hold every time. Then I really could barely determine what these were saying due to their highlights. I've my name on the private account in addition to a company consideration. I attempted to update my phone on the private phone and that I offered the girl the right # to alter the phone on, she stated she'd finished it so when I suspend up_ I plan the telephone, meanwhile-my previous phone which wasnot designed to function begins calling. I understand anything is incorrect then. We make use of the new telephone and contact the outdated telephone plus they both worked - They'd moved the incorrect amount. Therefore - I return on-hold and also the next lady informs me their isn't any method that she can alter it back (the main one transformed in problem by them) and lastly simply falls my phone. I'm today operating across city towards the Cricket shop while I'm on-hold again - I talk to a third-person and attempted to describe to him and he also explained that I really could not do this, they'd need to have the sequential number, I provide him the sequential number and he claims it's effective on another consideration-YES-I understand you moved it and today it requires sorted out-stop-I'd to consult him if he was still there. Lastly I stated simply move me to some boss, they are doing and that I inform him the tale, right when he's preparing to consider the 2nd telephone number the devices battery goes dead.By this time around I'm getting towards the Cricket shop and that I am welcomed and questioned when they might help-I began about the tale and also the woman explained simply wait one minute until you can the table you'll need to clarify and that I do not need one to need to proceed thru that again. I wait around three moments they contact my title and that I clarify again and also the man recognized and within 5 minutes required care of the issue. I'd usually recomend the shop-the phone customer support is terrible.

Company: Cricket Wireless
Country: USA
State: Oklahoma

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