Popeye's Chicken
46-Minute Wait, Short Chicken Order, Wrong Sides, Rude Manager

Ordering from Popeye's was the worst customer service experience of my life. I waited 46 minutes for my order of a 10-piece (5 spicy, 5 mild) chicken package and four sides. When the "manager" told me they had accidentally given my chicken to the person behind me in line (I had been shuttled to the parking lot by then), I was offered "three 50% off coupons and 10 pieces of mild chicken." Here's the result:

1) I was given four pieces of chicken, 2 wings and 2 thighs.
2) Two of the sides were wrong.
3) The mashed potatoes looked dry.
4) No coupons in my bag.

Christie, the "real manager," responded to my request for immediate compensation with "Oh, that ain't gonna happen."

My kids ended up eating Spaghetti-Os for dinner that night.

If I can get just 50 people to boycott Popeye's forever, I will be a very happy man. I will be happy to respond to newspaper reporters, restaurant reviewers, or any potential Popeye's customers.

Thanks for nothing, Popeye's.

Company: Popeye's Chicken
Country: USA

  <     >