Chase Mortgage Bank
Modification Denied Because Borrower Could Refinance

My loan modification was denied and after speaking with 11 reps who gave me the run around and transferred me all over the place I finally spoke to someone who gave me an answer. Chase denied my request, not because I can't prove hardship because I can, but because I can refinance - According to him if you don't owe a whole lot (less than 100,000 in my case) and you can refinance - they want you to refinance because it benefits Chase for u to refinance. In my case, I have 6 years left on my mortgage so they want me to refinance for 10-30 years so they can make more $ off me.

Company: Chase Mortgage Bank
Country: USA

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