BP Gas Station
Gas Leak at Pump and Manager Mocked Customer With Nickel Refund

I wish to make a complaint against your company! At 6:30 pm, in Tannersville, p. A, I went to one of your establishments! And had the worst experience! As I was putting gas into the tank I heard an odd whistling noise, when I lifted my hand they were covered in gasoline, and there was gasoline all over the floor, the pipe was broken, so I went in, made them aware of the problem and asked for a refund, the clerk told me " I told the manager about that, but he said for us to continue letting that pump be used" when the manager came out he had a horrible attitude towards me, I showed him my wet hands from the gasoline, the spot on the floor and how my jacket cuffs were wet, he told me to "stop complaining, and I'll give you a nickel back!" I have never been so insulted" And he proceeded to argue with me about the leak and ignore the fact gasoline was everywhere, thats a safety hazard 1 he even cursed at me! He was extremely unprofessional and a horrible representation of your business! He yelled at me in front of people making me feel extremely embarrassed, I was so upset I was almost to the point of tears that I was humiliated like that in front of people and felt foolish for wasting my money, 2 my hands are burning and blistering not mention being extremely nauseous with a headache from being in the enclosed space of a car in the 20 minute ride home!!! Im extremely upset and sick, and am tempted to tell everyone I come across to not use a bp gas station!!! My hands are tingling, my hands are very important to me being that im a hairstylist!!! What is going to be done about this? About him? About the situation! How was treated, lost my money, being sick and hands burning and tingling!!!???

Company: BP Gas Station
Country: USA

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