Directv
Seven Different Prices Quoted and Rebates Not Applied

Direct Tv - such a bad experience.

I am a new customer. Initially I talked to 7 different people got 7 different prices. I was on the phone 2 hours.

They promised rebates off your D-tv bill and AT&T bill. So I went and signed up for my rebated when my bill came it was not on there.

So I called in to get it fixed was on the phone another 30 mins. Had to ask to speak to a supervisor to get them to give me the rebate. Then I found out that I had to call AT&T for their supposed discount. They informed me that I had a basic phone line and therefore did not qualify for the discount. So there is some false advertising going on with D-TV. So not happy with this company! They lied and they have employees that do not speak English so getting help is not really possible. I wonder if that is on purpose, I think so. Now I'm stuck in a 2 year contract, that they did not disclosed while I was signing up (for 2 hours). Only found out that tidbit of info after the fact. My suggestion is to stay with Comcast or try Dish Network.

Company: Directv
Country: USA

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