Chase Home Finance
Poor service on loan modifications - home loan modification

Chase Home Finance is doing a terrible job on loan modifications. They don't want to do them; they have taken the govt. Money and told the govt. To take a hike. They are not helping us in need of a modification. Like many others, I have sent my paperwork numerous times and they keep telling me the paperwork was lost and to resend.in the meantime of course, my mortgage payments are getting harder to make and I had to miss them and fell behind and of course accrued all sorts of late fees etc. They don't care! They have the money from the Feds and we can now forget it. Chase has been incompetent in dealing with this situation of loan mods. And many many Americans are saying the same thing. The govt. Needs to take them to task and take back the money and then have HUD offer all of us VA or FHA financing. They should be ashamed of how they have treated American people. We are all saying the same thing.

Company: Chase Home Finance
Country: USA

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