Target.com
Complaint about your Elmhurst Store

On 11/23/09 I contacted your Elmhurst NY store to verify if you had any Rival 16 quart ovens that were on sale for $22.00 while supplies last. I called at 8:26 in the morning ang request to speak with the Appliances Dept. Finally after being on hold until 8:42 I got a voice who diod not identify themselves just said "Appliances" I inquiried whether they had any of the Rival ovens on sale for $22.00 available The gentelman (slight hispanic accent, sounded maybe in his early twenties and spoke low) assured me "yes, we have plenty" I asked again are you sure I work down at Wall Street (the lower part of Manhattan) and I don't want to make the trip there if I could get it at you Brooklyn location. I leave early get to the Elmhurst store to find out they were sold out since 11/22/09. Now, everyone whats to know who told me they were in stock but I notice no one like to identify themselves when they answer the telephone; even the operator. I requested to speak to the manager (MaryLou) who would not take the time to speak with me (poor customer service behavior) I ended up speaking with a manager over the cashiers which gave me as much halp as if I spoke with the janitor. I have been a customer at you Whitestone location since 1999 and used Targets as my Wedding Gift Registry in 2007. You have a cahnce to make this right since the staff show incompentency I would like a rain check for the RIVAL 16-qt OVEN priced at $22.00. I would like to continue to do my business with TARGET, I buy a get deal of merchadise with you but this issue (I hate incompatency) would have me take my business elsewhere.

Company: Target.com
Country: USA

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