Store My Rewards
Obtained info fradulently and took money without authorization

This company, Store My Rewards, charged 81.00 to our bank account for 2 different charges, and both caused us to receive 60.00 in over draft fees. We called the number that the bank had for this company, (1-877-208-6561. This routed me to their customer service center. They denied that Store My Rewards was their company, yet wouldn't give me the real name or the CSR's name. They had my husbands bank card number, name, phone number and email address. My husband is computer illiterate and never goes on the web, doesn't even know how. He doesn't know his email address, I set it up to send out his resume. My husband shredded his card on the evening of April 9th, because it had become de-magnetized, yet this company says the transaction was made on April 13, when my husband couldn't have given them the number since he doesn't have it memorized. They refuse to give me the name of a manager, or any other phone numbers or addresses where I can file a complaint. When I asked is the transaction was recorded, they said no. When I asked what we are supposed to get for this fee or what services they are supposed to provide us, he couldn't answer me. All of this info was obtained fraudulently, and we don't know how. My husband just went back to work after we were both laid off, and we have no money in our checking account. We are now over 140.00 negative. What can we do?

Company: Store My Rewards
Country: USA

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