CameraKings
Misrepresentation and costly handling/shipping - Panasonic AG HMC150P

I recently ordered an item via grant funds through my university's purchasing department from Camera King. I spoke to one of their sales representatives and he assured me the item — a Panasonic camcroder (AG HMC150P) was a US model. I received the camera and tried to register it on line, with no luck. I then tried listing it as being purchased in other countries — going down the list. Finally, Guatemala worked! However, because it was destined for sale there, I was not eligible for the 3-year warrantee, only the 1 year warrantee offered on the camera. My second complaint refers to the ungodly shipping fees ($149.99) and handling/insurance fees ($176.64) that CameraKings charged me. Because this was handled by my university's agent, I did not see this till I received the camera and the invoice.
All said, I would stick to a more dependable vendor like B&H. CameraKings didn't save me any money, and cost me 2 years of a warrantee!

Company: CameraKings
Country: USA

  <     >