Wal-Mart
Stolen Debit Card Used on Walmart.com and Refund Denied

My husband's debit card was stolen recently and used at walmart.com. We caught the transaction quickly and called before the items were shipped out. We were told we would receive a refund. A week later my husband called to get the status of the transaction only to find the items were shipped and we will not given a refund. We were not entitled to know the items we purchased or the location of the shipment. We were victimized by having our checking account hacked into and walmart wouldn't as much as apologize for the incident. The most humorous aspect of this situation is that a company called CA Sunnyvale ARCOT systems charged my account shortly before the walmart transaction. I later was told that they are hired by Walmart to make sure that the credit card is not stolen. I paid for that service... Go figure!

Company: Wal-Mart
Country: USA

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