Sitecube.com
Sitecube Music Complaint - website

My entertainment agency did a trial site with sitecube for use in promoting a music group. I trialed their mid-range/midpriced web package. I completed approximately 75% of the trial build before deciding to commit and buy sitecube's service. Big mistake! Upon getting to the final stages of constructing the site I installed a music file for background music. File would not play correctly and broke up/distorted. Looked up other sitecube web-sites. Most had same problem other than those sites which sitecube uses to market their services. Sitecube Tech support swore it was a problem on my end (with my file) even though my file played perfectly when installed on other trial sites. My site was only up a couple weeks. Site cube kept $65.00 of my money when I asked for refund and I'm now fighting with them over transfering my domain name to Homestead whose service we're very happy with. My experience with Sitecube has been very disappointing to say the least.in sitecube's defense, the functionality and design of their sites is excellent. I was very happy with the way the sitebuilder tool worked and the appearance of the site. If you don't need music on your site, Sitecube may be just the place for you. However, if the music on your site is an important feature for you (as it was to us), i'd recommend steering clear of sitecube and looking elsewhere.

Company: Sitecube.com
Country: USA

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