Chase Home Finance
Online Mortgage Payment Stuck In Process Until Late Fee Charged

This isn't the first time Chase bank online services has done this! They've done this on a number of times in order to "set up" the consumer to pay extra fees or late payments in the name of ripping off the customer for extra money! This time I caught them! I have proof. I have the time, date and processing number of the payment I scheduled. #305156578 at 7:10PM EST on 1/13 no late fees, no other fees, full mortgage paid scheduled to go in on the 15th. I logged in purposefully on the 13th to pay ALL of my credit card bills and schedule them all on that day to go in several days before they are due. There should have been no problem. I have no problems on any other site except here!!! Yep.

So here I get these emails saying I haven't paid??? Huh? Log in and it says on the 18th (today) still in process??? My bank account is loaded with 3K no problem paying you damn jerks! You were just waiting for the 16th to pass because it was a holiday so you could charge me 42 dollars! YOU #$%^& I never had a late mortgage payment! You know what else? I tried emails through customer service, they replied back saying there were sooo many overflowing emails, they couldn't reply in 24-48 hours, I had to wait 4-8 days! This is a company that supposedly did so well this year for it's stockholders and was going to pay it's CEO's big bonuses! I say. There is an unholy union between Mr James Dimon and the White House, and someone needs to get to the bottom of this. This bank is getting away with murder, and killing the American Consumer! Liars and Thieves!

Company: Chase Home Finance
Country: USA

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