Verizon
Cancelled on Day 13 and Billed $259 Plus Hidden Fees

I have FIOS installed on 30Aug. I got a eye popping offer $109 with HBO/ST free for 3 mths Compaq laptop. I thought of giving a shot.

FIOS installation guy took came late and took 1 hour for installation. He used my optimum outlet for phone and tv line. Initially everything looks good bt I was getting random speed. One day my entire internet and TV was down. It's not reliable.

Meanwhile I got the offer from my existing cable company and I thought of switching back before I stuck in contract. I cancelled my service on day 13.

I got my first bill of $259. Then next bill they give me credit and settled it $189. They have so many ridiculous charges like ACTIVATION & DEACTIVATION FEE. Cancellation Fee. Shameless people charged me outlet fee bt they used my optimum outlet instead.

This company is bogus. So many hidden charges. I will not recommend it to my family, friends or even enemy too.

"They have more people in billing dept then helpdesk or technician."

Company: Verizon
Country: USA

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