Infomatika
Publications fraudulent phone call & billing

I got a call to "verify our listing" in a business directory. We get these calls all the time, and I did not recognize the publication, and said we do not receive this and do not want to. I was told that this was just to verify our address information, which I did.

At the end I was asked by "Quality control" if my name and our address was correct and if the invoice should come to my attention. I said wait, I do not know what this is and we certainly don't want to buy the book.

A few weeks later I got an invoice for $349.95. I told our library clerk to keep a watch out for a package from Infomatika, because I wanted to make sure it went back unopened right away. It came in and went back.

Today I got a call from a Lisa Stewart about the overdue invoice, and when I said we never authorized this book and it was returned, I was told that it didn't matter, I had authorized it. There was NO WAY, and I said if she bothered to listen to the tape she would see that. Lisa quickly offered to play it back.

My voice was heard confirming the address and my name, and at the end the QC said that the invoice for $349.00 would be sent to my attention. My voice on the recording said "yes", and ended. They did not have the part about my not wanting the book, and I KNOW I did not say yes to that question, so parts of the recording had to be cut.

What can be done? No legit publisher would refuse returns, and I have heard from other libraries had got calls claiming a former employee had authorized the book, and they are now being harrassed by debt collecters. Our listing is not even correct—except for the address.

Company: Infomatika
Country: USA
State: New York
City: Champlain
Address: 100 Walnut Street
Phone: 8665628452

  <     >