Ameri Gas
Barbara Nickerson company gave tenant rights to get mail from amerigas with out my consent, over charged me for propane, tells untruths about services, allows managers to lie & treat me very disrespectfully, took funds
- 04-06-2010
- 3
Ms. Nickerson,
I am sure you are aware of the situation that has gone on since April 5 from your office here in Juneau.
I called your Juneau office to inquire about propane smells coming from my furnace (I did not want to call but under the circumstances I had to.)
I was told by the Lady answering the phone that they could not do a leak test because I am half full in the tank. I found this to be suspicious, so I asked to talk with Harry, who. Already had an attitude when he came to the phone, I explained that if he did not allow it then Amerigas would be liable if there was in fact a leak.
He then allowed the leak test but let me know that the charge would not be taken out of the energy assistance monies... I never allowed that issue YOUR company did that on your own accord.
Just like when the address was changed from mine to the tenants, with out my consent.
Now I am being told that the Tank will be removed when it is empty... I never said this was what I wanted, this is a decision from Randy & Harry I feel. I will not be ready for the tank to be removed until it is filled one more time, which I am requesting from you now to have them fill it in the next few days, Thank you.
If the Tank is removed before I ask. I will have to cause more trouble than ever. I have already talked with an attorney about these issues. This is harassment at its best Ms. Nickerson, and I feel it is due to the wrongs that have been done to me from Amerigas.
Randy should have known as a professional when he called me this morning with his harassing tone that he should not have called, as a professional he should have had some one else other than him or Harry to talk with me.
I must say your companies attitude has worsened, and it is truly ashame.
My attorney and I will be going to Juneau-Ameri-Gas office tomorrow to talk with Harry about this issue of taking the Tank when it is empty.
I have been a Long time customer, and truly am embarrassed to have been affiliated with such a deceitful company, you have over charged me with prices, allow your employees to treat the customer Lousy! The drivers here in Juneau for your company are great, I can tell though they fear for their jobs, This is not the attitude your company portrays" Customer First"
Cordially,
Rosa
Company: Ameri Gas
Country: USA
State: Colorado
City: Commerce City
Address: Amerigas Propane LP PO Box 1300
Phone: 3032271895
Site: amerigas.com