ATT U-verse
Awful Customer Care - Customer Service

I had AT&T uverse for approx. 3 months. The horrendous customer care afforded to me by the U-Verse reps only confirmed my prior suspicions that they had hired all of the previously fired Comcast employees. As a tiny example of AT&T's incompetence, I disconnected with Uverse on July 3, and today, November 6, I received my final bill - zero balance - together with a request to return the equipment which had been done at the time of disconnect. And as a further insult, I have been carrying a $20.48 overpayment. I just received that refund check in the mail last week! I wonder how accomodating they would have been to me if I had owed them $20.48 for three months?

Company: ATT U-verse
Country: USA

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