Equifax Inc
Did Not investigate complaint

I filed a complaint with equifax about something that was incorrect on my credit report. I sent them numerous documents on correcting the problem. One of which was a certified document from the courts here in Greene County to which it was paid. The response I received was it was not enough for it to be removed. They claimed that they contacted the courts and stated it was not taken care of. I went down to the court house and once again was given paper work to prove it was taken care of. I called Equifax from the court house, even had the court system fax them the paper work, Again Equifax, refused to take it off of my credit report, because they stated that their investigator could not prove that it was paid. I am at my wits end with this Credit Reporting Agency. CSC Credit Services, is not even associated with Equifax, and still they are reporting in Equifax behalf. The lady (Jennifer) stated that they are allowed to do whatever they feel they want to do. I have to just deal with it. THen she laughed at me, when I told here I was trying to fix my credit to buy a house. I asked her for Equifax number and was told that it would not do me any good. How can these credit agencies have such power to be able to ruin peoples lives and buisnesses use them as if they was written in stone.

Company: Equifax Inc
Country: USA

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