Time Warner Magazines
Charged me for magazines I didnt ask fo

I was offered a cheap subscription to Time Warner magazines via a shopping rating services website and told I would not be charged for ongoing subscription charges after that unless I authorized it so I took the cheap subscription. They started charging me one year later for the magazines even though I never authorized it.

Also they made it VERY difficult to work out what had happened - the charges on my account were difficult to understand so I wasnt sure who had charged me for what. Then once I found out who it was, I called them to cancel and the automated cancellation service was purposely designed to try to keep me in the subscription - it made it difficult to cancel a magazine and I had to cancel each one separately, and then before I could cancel I HAD to listen to tons of options for each magazine - like "great news - you can go on receiving this magazine for only $5 for 10 issues would you like me to do that" NO (you cant say no till she has finished) then..

"sorry to hear that. Maybe you would like to continue with the current subscription you have paid for already and then cancel after that" NO (ditto above)

"sorry to hear that. Maybe you would like this other magazine that we recommend based on other magazines you have subscribed to instead" NO (ditto above)

"sorry to hear that. Maybe..." NO ALREADY!!! You have to go through this about 8 times per magazine!!! And they had charged me for 5 magazines!!! I am really angry!!!

Company: Time Warner Magazines
Country: USA
State: New York
City: New York
Address: 1271 Avenue Of The Americas
Site: timewarner.com

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