Portfolio Recovery Associates LLC
Continual Calls Despite Payments Made Through Online Banking

I am complaining about unfair treatment by Portfolio Recovery Associates. I am being continually called and harassed daily, regarding payments I have already made:

(a) I have paid them via computer online banking for over a year and a half.

(b) They have in the past withheld cashing checks for over 30 days requesting automatic monthly electronic debit which I flatly refused.

(c) They have refused to cash my payments from the bank for over 60 days. (Since December).

(d) They refuse to send me a written statement of my balance nor will they send me a statement proving that I am delinquent in making payments.

(e) They call twice each morning and sometimes once in the evening.

(f) I have told them that I am not interested in any offer to settle and would like to continue making payments through online banking. I mentioned that their constant calling is nothing more than harassment to which they replied that they have a right to call me.

(g) Though I have made myself clear to them regarding automatic electronic debit they have make it a point to mention it on every call.

(h) On more than one occasion they have threatened me with lawsuits even though I have been faithful in making payments.

I have not missed paying this company for nearly two years. I would like for them to cease and desist from their demanding and harassing calls. I would like for our communications to be by mail only. And I am requesting that they send me statements of my continued payments/balance for the past 12 months.

Company: Portfolio Recovery Associates LLC
Country: USA
State: Virginia
City: Norfolk
Address: 120 Corporate Blvd
Phone: 8007727326

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