Chase
Undisclosed Account Fees and Credit Pulled Without Consent

Miscellaneous

Before you sit down and sign up for an account at Chase make sure you ask for a list of the fees. If, they pull out a laminated card and begin discussing about each of the accounts ask for a total fees list. Unfortunately I didn't ask for the total fees list which was my mistake and I signed up for two accounts of which I received bad service within 24 hours of inception. I then tried to cancel these accounts and because I didn't have them for 30 days they were going to charge me $25.00 each. Who has ever heard such a thing; that you would receive bad service and then have to pay for it. Further to this the service received by K.N..., Assistant Financial Center Manager was less than stellar. After the fact I found out that the individual set up my accounts in a way in which was not instructed to do so. The worst part about the performance is that I brought my Social Security Card and Drivers License as the two forms of I.D. Needed to open the account, I was then asked to produce a major credit card too. If, asked to do this, do not do it; they run your credit without your consent and moreover they can see every account that you have set up within the banking industry. The final incident with this bank was after the checking account was set up they then tell you that the checks will cost you $18.00 for a box of 200 checks. Of course, by then you have wasted an hour of your time.

In closing, I feel as though, I had been to a used car sales lot to set up a bank account. It's incredible that banks have hit the all time low with consumers!


Company: Chase
Country: USA
State: Florida
City: Miramar
Address: 3221 SW 160th AVE
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