Office Depot, Inc
Incredibly bad customer service

I ordered checks from Office depot online on 12/30/09 and was told they would be delivered on 1/14/10. They never showed up. I called them on 1/18/10 and was told it was beeing processed. I called them again on 2/8/10 and again was assured that it was beeing processed and will ship shortly. On 2/29/10 i went to the store that didn't have time to order it for me and recomended that i order it on line. They called the center and then told me the order was cancled because they never received a copy of my blank check (which by the way they confirmed they had during my first call). I checked my credit card to see if i was credited and was not. So today 3/3/10 i called the center again and the automated service said the order had been shipped so i got a manager [Kellog] on the phone and was told that they would have someone call me in 4 hrs. This is not the first time i have had a bad experience with Office depot and 3 years ago i said i would never go there again. I won't make that mistake again!!!

Company: Office Depot, Inc
Country: USA

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