J.D. Byrider
Rip off and unreliable service even from the Manager!

Ought my car in august. Needed a car right away. They selected a car for me which didnt work and insisted that everything was fine. Finally insisted on another car which I purchased.

Soon after I had problems and took it to the dealer to get spare key made. Was told the tumbler was eroded. Took it back to J.D. And they said there was no signs of erosion nor on my key which was clearly tainted. They didnt fix it and insisted that I wait until it get severe... Car still stalls when trying to get it out of park and key still gets stuck in ignition. Radio started to blink and soon cigrette lighter and security light stopped working. Headlight went out. Bought a replacement for a D.I.Y. And opened up where the bulb was and found a pair of socks! Stuck inside. Looked on both sides to find the matching sock plus a wire hook holding it in place.

Called the Manager at J.D. Byrider and she told me that its not their responsiblity or problem that there were socks on my headlamps. Said that when they get a car in that if it works fine they do NOT bother to check it anyways to guarentee that it works right. Said only thing that they can do is make an appointment for me by calling me Monday then she excused herself. Have pictures and video of all things wrong with my car. I have invested money to keep this car to run in tip top shape. Paid 3k more then this car is worth too... Very unsatified and want to file lemon law or something more severe for the struggles that this facility caused me.

Company: J.D. Byrider
Country: USA
State: Pennsylvania
City: Easton
Address: 2460 freemansburg Ave
Phone: 4845486300
Site: jdbyrider.com

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