Celie Delivery Service
Inconsistent, Undedicated, Unreliable

Celie Delivery has been advertised several times lately on the local radio station. About a month ago, my mother was visiting me so I decided to look them up and give them a try. I Googled them, and found that they offered email, text, and phone ordering. I opted for email. I entered all of the information they instructed to provide, and sent the email. About 20 minutes later, I still hadn't received any kind of confirmation, so I sent a followup email. Then I tried calling their number, and after 10 minutes on hold no one had picked up. I didn't receive a reply to my email, either, so I gave up.

Three days later I received a reply from them, apologizing and saying that they were no longer accepting email orders because people hadn't been providing enough information on them. I just checked and their site still says they accept email orders. Very professional.

They did offer me a $20 gift card to Subway (the restaurant I'd originally tried to get them to deliver food from) and free delivery with my next order. Next time I opted to call in. They did answer this time, and when the girl came to the door, she gave me my total. I explained to her that I'd used a gift code and she acted confused. Once again, very professional.

I actually did opt to use them again about a week ago. I chose to use text ordering this time. The response was almost immediate, and I received my groceries within about an hour of ordering. When I sent a followup text, they even gave me a time estimate.

Then two days ago I tried to do a text order, and never received a reply.

All in all, they are way too inconsistent and reliable to be trusted as a delivery service. They claim that all restaurants in the area can now claim to offer delivery, because Celie Delivery can do it for them, but I think they'd end up angering a lot of people.

Company: Celie Delivery Service
Country: USA
State: Kansas
City: Junction City
Site: celied.com

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