Best Buy - Geek Squad
Sold me a backup plan, failed to back my computer up, replaced hard drive

My Sony laptop fan failed. I took it into Best Buy, since I bought it there. It was still under warranty, so they logged it in. They told me that Sony would probably replace the hard drive, so I should back up anything on the computer. I asked if it was secure, because I had photos I had not yet backed up on the machine. He told me yes, everything would be backed up on their server, for $99. He assured me that my photos and data would be safe. So, hesitantly, I chose to go with it, since I had about 4,000 pictures in RAW format on the machine.

Company: Best Buy - Geek Squad
Country: USA
State: Arizona
City: Gilbert
Address: San Tan Mall
Phone: 4807229349

  <     >