MetroPCS
Taxes Added to Advertised $60 Plan and $3 Fee to Pay Cash
- 02-15-2010
- 4
According to the Advertisements and the sales rep at store at the point of signing up — I was to be charged $60 all inclusive when I received my bill the invoice showed that I was being charged for taxes on top of the total and I point it out and they indicated they would take care of it - a month later I go in to pay my bill and the sales rep tell be that I have to pay them an additional $3 for the right to pay the bill in cash - I asked if I could speak to some one in their corporate office they said they had no telephone to give me and all they could give me is an address - I researched on web and most of the numbers referred to the company have been disconnected and finally I tried to call for help on their customer service line and I was unable to reach a human being and all it did was prompted me to pay bill over the tele — I thought about it an I refused to pay any additional monies & I told the rep that I would be happy to pay the 60 for the bill they refused to accept payment — are we as consumers going to let these companies rip us off just because it has become their policy - outrageous - does cash no longer have value in America?
Company: MetroPCS
Country: USA
State: New York
City: New York
Address: 25 E. 17th Street
Phone: 2123669226