Dtdc
Misleading activity by DTDC courier service

Dear Mr Subhasish Chakraborty

I'm among your sad clients who've obtained support from your own courier. I'm currently staying in Bangalore and employed in a R&N portion of a business. I do want to consider one Tanpura from Haldia WB to Bangalore. I didn’t have any thought just how to do this? I thought it's difficult with a courier company. I spoke for your Haldia DTDC office (later I found realize that is just a businesses workplace) plus they organized everything for me personally. When I didn’t understand anyone there they organize presentation by their very own individual who billed me sufficient for that (Rs. 1500). Additionally they guaranteed me the presentation is safe and sound. Additionally they organized to courier it to my Bangalore tackle having a cost of Rs. the docket amount of that consignment is “D01200122”. I found Bangalore following the holiday and obtained the Tanpura in damaged situation. I've elevated the state onto the shipping kids and later it had been submitted towards the Bangalore and Kolkata office. The Bangalore office questioning the state having a justification the presentation isn't completed by DTDC. But I've intimated them the presentation is performed by them just at Haldia. The tale visited quite a distance and also the Hadia workplace take their problem and prepared to keep 50% of the price of the Tanpura (Rs. 2500). They talk it through mail tome backup to DTDC Kolkata and Bangalore. They requested for several files and that I have supplied these and deliver subsequently through DTDC courier looking to constitute a number of my failures. I've named the Haldia DTDC to obtain following a lengthy waiting and update concerning the state. Their conduct method below my expectancy plus they although I'm a home of Haldia township and can’t do something when they not negotiate the due. I've conveyed anything at Bangalore DTDC through mail. I've approached Mohanraj (mohanr@dtdc.com) at Bangalore office for several grievances and negotiation of the harm. Today your workplace shows me to stay this state having a minimal payment of Rs. 500. It's relating of 11 to 13 published in your statement.

When I become familiar with you're a leader of the cornier support in India. You're also alumni person in my College. I never anticipate this kind of dishonest business training from your own organization. I anticipate an answer from you when you have confronted this kind of scenario what'll be your response?

Thanks,

Soumen

Company: Dtdc
Country: USA

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