Wheelsnext.com
Help

On March 22 I ordered a set of wheels and tires from this company. I received a call within 24hrs confirming my order, no problem. I called them the following day to confirm that everything had been ordered and "good to go". I had no call back so i decided to email my sales rep. He replied that everything has been ordered and everything is fine. Good I thought, so I called again the following Monday to confirm again and they told me that the had to order the rims from the manufacture. No problem, they ordered them. I waited a whole week and I didn't get a tracking number so I called them the following monday (march 29th) and they told me that the manufacture didn't have the wheels and it would take me 3mos to get the rims. Hmm, they knew they had no rims, but decided to take my money anyways. On top of that they tried to sell me other products and charge me more for them. Do I smell a bait and switch? Finally, the next day I called and they gave me some options none of them worked out and they lost my trust. I cancelled my order and am waiting to get my money back. They told me it would take 4-6 days and its been 8days today. Supposably, my refund was sent out today, but I have been lied to over the phone at least once everytime about the wheels. I feel like I was led into a bait and switch.

I went to get the Boss 335 Rims and they wanted around 1450$ for them. I went to bell tire and got the same rims with better tires for 1120$.

Company: Wheelsnext.com
Country: USA

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