New York & Company Inc
No manager doing their jo

I was shopping and when I got on line to pay for my purchases, I noticed there was only one ringer in the store. Other workers are walking around putting clothing back. The line continued to grow & others were starting to question why one ringer, so I asked and the ringer said she was the only one on duty that was authorized to ring up sales. I said well then let the manager come up and ring with you at which another sales person who was packing said "she's on lunch". I told her, she needs to be up here managaing instead and how long do they intend for the line to get before they have another ringer, at which she said well the managers my mother. I told her I don't care if that's your mom, she's the manager and she needs to be out here managing this store. Other customers were leaving. I overhead the ringer & another girl talking & she said someone switched schedules & the ringer said a ringer can't switch with a sales or whatever. So being that was the case, the manager was suppose to be up front helping the only ringer out. Even if she took her lunch a bit later. I am totally disgusted with the way this manager ran the store that day.

Company: New York & Company Inc
Country: USA

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