Directv
Incorrect Bills, Missed Service Calls and Unreliable Local Channels

I don't have enough time or energy to list all of things that have gone wrong with this company. The bills have been incorrect (charges for movies I never ordered and service calls that I was told were free). My husband was "stood up" on three separate occasions for a service call at our house. The local channels that we "receive" through direct TV are completely unreliable. If I turn the channel to a local station, I may get HGTV or some hockey channel instead of my local news. I have been trying to get this situation addressed for months! Calling their 800 number is the worst ever. I can't understand the people and apparently no one can a make decision. I am done with this company.

Company: Directv
Country: USA

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