Foot Locker, Inc
Foot Locker customer service poor management and poor district management - customer service

There is a Footlocker in Golden Ring Maryland that is ran by a young and very inexperienced manager. She has a very nasty attitude and has no respect for anyone on her team. I have witnessed her speaking ill about her management team. I do know her name. She has threatened to fire someone and she has not been there a year yet. She is very lazy and does nothing while in the store. She doesn't greet nor assist the customers. There have been complaints by customers and emplyees and emplyees family memebers and nothing has been done to correct the problem. She has rules of her own and does not abide by them. She is very shady and it is very disturbing to witness. The district manager has not done anything to assist as well. Maybe this complaint will assist is some sort of resolution. Management needs some sort of training and people skills. I was outraged when I witnessed and heard of these things. As should Footlocker. Footlocker should be ashamed and I wouldn't be surprised if that store looses alot of customers. Get that store in shape Footlocker LLC. Get on top of these cocky children that you give these positions to they will hurt your business.

Company: Foot Locker, Inc
Country: USA

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