Ancestry.ca
Money not refunded - looking up ancestors
- 09-23-2009
- 14
I had submitted a name to ancestors.ca and they replied with one possibility BUT I had to give them my credit card number in order to read what they had discovered. They did state that I could cancel, free of charge, anytime within I think it was 10 days or so. However I cancelled within 5 minutes of having given my credit card number. They charged my credit card on 14 July with $83.40. When I discovered this I attempted to cancel once more by e-mail and received no reply nor have they re-imbursed my credit card. I am an senior pensioner and cannot afford to be subsidizing them! PLEASE re-imburse my credit card.
Company: Ancestry.ca
Country: USA