RV Lending Group - Recreation Products
Sold me an extended warranty for $6995.00 - refused to honor claims

We bought our motorhome and the seller added extended coverage for $6995.00 as a stipulation of our purchase / loan. The extended coverage was offered by the lender and manditory.

The first claim for $200 approx was covered. But when we tried to get the second claim for $2000 it was denied and they said we abused the coach. What? So we fixed the coach ourselves. We took the coach to a new service center told them what happened and they said they were familiar with the extended warranty company and that they never pay!

So recently, we are almost broke with the economy so bad and our generator went out. So, we submitted a valid claim. The repair center read our extended warranty and said it was still good. So they fixed our coach and submitted our claim. But as soon as they got the qoute they asked for service records. We had done most of the work ourselves but logged it in our service manual, so they faxed it to the warranty people. Sure enough, even though the company doing the work said there was no chance of abuse on the parts they replaced, the extended warranty was declined.

The service center told them they need a fax detailing why it was declined and 2 days later, we are still waiting for the fax. We are furious. The service company said they have never heard of this extended warranty company and have a hard time figuring out how the same company that financed the coach can require a warranty. We are now trying to raise the $2000 to fix the coach.

Company: RV Lending Group - Recreation Products
Country: USA
State: Illinois
City: Sycamore
Address: 1940 DeKalb Ave
Phone: 8667887331

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