WellnessWatchersMD, Ionline, Celebrity Sexy Lips
Will not send $50 rebate check that was promised in 2-3 weeks, repeatedly promised, not sent in 3 months

Miscellaneous

I ordered Celebrity Sexy Lips Lip Plumper 4/4/09 with rebate promised within 2 - 3 weeks of qualifying for rebate. I qualified for $50 rebate 4/25/09 as confirmed by Customer Support.

Processing time for rebate was reported to be 4-6 weeks on 5/20/09 by Customer Service. The delay was reported to be the result of heavy volume of requests.

Customer Service promised to expedite rebate on 7/7/09 with customer receiving check within 1 week.

Customer Service Supervisor promised to try again to expedite rebate on 7/28/09 but warned that processing time would be several weeks. Customer Service Supervisor could not offer me any other means of recourse.


Company: WellnessWatchersMD, Ionline, Celebrity Sexy Lips
Country: USA
State: New Jersey
City: Princeton
Address: 366 Nassau Street
Phone: 8005915381
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