Prime One Finance
Debited bank account, provided nothing in return, and refused to credit account. They tricked my elderly Grandmother. Ripoff!

Prime one called and tricked my elderly Grandmother who has dementia into giving them her bank info. I found out about it and called them the very same day and told them to cancel. They refused and would not even tell me what she was paying for. They debited $187.00 from her account. I first disputed it with the bank, who sent a form to fill out and notarize and return.

I also called Prime one and they were very rude and told me in no case would a credit be issued until we received whatever it was they charge $187.00 for! They claim it had been mailed 21 days earlier and as soon as we sent it back they would credit account.

Well to make a long story short, we never have received anything at all from them. And as we had a death in the family I got busy and have not returned the ACH dispute form to bank within the 60 day time limit. I am going to talk to them and see if they will let me as it has been 67 days. But I must say this is the rudest people I have ever dealt with they refuse to give me the managers or owners name, and the phone I have is usually answered by a machine!

I'd appreciate any advice as to how I can get back the money taken from my Granny who is 86 and on a fixed income. Thanks.

Company: Prime One Finance
Country: USA
State: New York
City: New York
Address: 220 W 19th # 28 New York, NY 10011

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