Americas Servicing Co. - Wells Fargo Mortgage
Modification Forms Never Arrived After Repeated Requests

I was laid off my job in Feb of this year, I thought I would be able to get right back to work but after 2 months no results. I called ASC (Wells Fargo) and requested the information to file for the modification, they said I would receive the forms within 5 days, 6 weeks later still no forms. I called them again, 2 weeks later still no forms. I called them again and I was told they would email them to me within 48 hours, 72 hours later still no forms. Isn't there some kind of law against this kind of thing? I thought our government passed a law that said mortgage companies had to work with us on this matter, so what makes Wells Fargo above the law? I know if I can soon get back to work the first thing I'm going to do is refinance with anybody as long as it isn't Wells Fargo or one of their sister companies. Shame on you Wells Fargo! Get back on your stagecoach and go back where you came from.

Company: Americas Servicing Co. - Wells Fargo Mortgage
Country: USA
State: Iowa
City: Des Moines
Address: Po Box 10388
Phone: 8008427654

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