Union Telecom USA, Miami Beach, Florida
Not refunding Deposit money

Union telecom sales persons (Aman/Saurabh) called me 4 months ago and offered me attractive rates with no contract. I paid security deposit of $39.50. They gave me their direct contact# 1-888-818-1060 extn. 214 but it seems this number has been disconnected. I was told there is no obligation to keep the service. I can cancel the service anytime and the deposit money will be returned within 2-3 days. I didn't like the service so I canceled the service on May 25. When I called 18005850678 on May 25, I was told that I will get my deposit back within 7-10 days. They give me deposit reference# as well for the future correspondance. It has been a month so I started calling them and different customer representative giving different reasons to not return the deposit money. Some are saying I have to keep the service active for at least a year and others are saying that the money that I gave was activation fees not the deposit fees.

Please be aware of these people. I am glad I didn't recommend this company to any of my friends and family members.

Company: Union Telecom USA, Miami Beach, Florida
Country: USA

  <     >