Video Professor
Big Rip Off

Miscellaneous

This company keeps sending us material we did not order and charging us $189 that we did not authorize. We called them and received no refund, while they kept charging our card for other 3 months. Thanks to them we had overdraft charges and were forced to cancel our debit card to avoid other charges.
It was difficult to contact their customer service, and they suddenly hung up on calls in the middle of your inquiry. Even the first trial period and free cds do not exist, they are an excuse so that they can get your card number and do what they want. Their refund policy is ridiculous, and they do not even cancel the membership after you have called them a million times. They tell you that everything is cancelled and that you will not be charged anything more and will receive the money back, but it is untrue. Months have passed and nothing was received.


Company: Video Professor
Country: USA
State: Colorado
City: Denver
Address: 2590 W. 2nd Ave. Unit 15
  <     >  

RELATED COMPLAINTS

Erinn J Hale
Never paid back money which was lent. Not to be trusted

Video Professor - QuickBooks
Free trial cost me $189.95 plus $19.95 S & H plus I had to pay to ship discs back

Video Professor
's charges $189.95 to my bank account in seconds and then takes 6 weeks to refund me Denver Colorado

Video Professor
Refund request and stop billing

AT&T Universal Card
Credit Protector Services Scam, Free trial ripoff, Unable to cancel after free trial

Coleman Buick Pontiac GMC
Coleman Buick Pontiac GMC the establishment who will never lose a sale because of a price lost a potential custome

Video Professor
The Company from Hell

IPS Max Colon
Responds to email with the same material over and over. States that to receive credit you must have a RMA#, but they do not give one to you over email in hopes that you miss the 15 day time limit for reimbursement Rancho Cucamonga California

Cheap Tickets
Have not received my refund after 4 months

Video Professor John Scherer Founder/CEO
Video Professor processed my credit card 9 days after I received merchandise. They say it will take 30 days to process a refund. Reps and supervisors very rude!