Old South Cabinetry
Company is trying to embezzle money for doing subpar work and getting paid over $18,000.00 to put in kitchen cabinets

Old south cabinetry did substandard work and charged excessive amount of money. Old south cabinetry charged excessive amount over contract agreement and continues to try to embezzle money from me. The substandard work includes, but is not limited to the following: used substandard galvonized steel instead of standless steal on oven vent. The vent does not ventilate properly causing smoke to fill the house excessively and causing alarm to come on constantly when preparing food. The vent is cheap, does not work properly and will rust. Company should have used stainless steel instead of galvonized steel. Company used nails instead of screws to attach cabinets to wall. The nails will not hold the large cabinets in place over time. The warmer is not level and will not shut properly. The company personnel did not install the dishwasher panel properly causing the dishwasher to break. This caused several months of having a non-working dishwasher and trying to get companies to fix it. THis also caused financial hardship. The braces (corbels) on the bar were not strong enough causing the bar to almost collapse because of the heavy granit. Pieces of wood had to be placed under the bar because Old South Cabinetry did not use strong enough braces or corbels. Did not make refrigerator enclosure large enough for refrigerator and now the refrigerator door scaps against the wood and is difficult to open. The company did not build shelves as agreed upon over the dishwasher. The company did not put cabinets all the way up to the ceiling as agreed upon. The company used very thin maple wood for the cabinets. This company did substandard work and continues to try to get additional funds because of their financial difficulties and lack of work.

Your Desired Resolution:
I wish to be reimbursed for the vent in the hood or have the vent replaced with a stainless steel vent that works. I wish them to purchase a new refrigerator of a smaller size or fix the cabinet where the refrigerator is located. I wish them to level the warmer. Add additional shelves over the dishwasher, add shelves, and correct the myriad of problems that exist at the house. If the company doesn't agree to fix the problem, they can pay an estimated $3500.00 to purchase items and pay someone to do the work

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.

Company: Old South Cabinetry
Country: USA
State: South Carolina
City: Florence
Address: 4070 W. Palmetto Street
Phone: 8432303254

  <     >