JP Morgan Chase
Identity Theft Fraud Claim Ignored and Debt Sold to Collectors

In August or September a person unknown to me acquired all the information he needed to used my Washington Mutual Credit Card. This person changed my address once in August to one in Philadelphia and once again in September to one in Brooklyn (I live in MA). He then proceeded to charge $15,000 on the card. The card was not used after that. I did not discover this until February. Washington Mutual went under and was acquired by Chase. Therefore, they were handling the claim. As soon as I discovered the fraud, I contacted First WaMu and then Chase to clear the matter up and get a major negative entry off of my credit report. At first, Chase appeared to be very helpful and their fraud people kept assuring me that an investigator would be assigned. I, of course, assumed that the investigation would establish that identity theft was involved ant that was the reason that the large debt had not been paid. To make a long story short, Chase first place the debt in collection and I received a demand letter from a collection agency. I disputed the debt and soon thereafter Chase sold the debt to a Florida outfit who immediately sent it to one of their local attorneys who turned their collection thugs on me. This is an egregious act and now I am faced with an expensive court fight. To my mind Chase had no right to treat me that way. I was dealing in good faith with them and they turned on me. What they did was to write off the debt as bad for tax purposes and then sell it to the highest bidder.

Company: JP Morgan Chase
Country: USA
State: Texas
City: Houston
Site: chase.com

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