Best Buy And HSBC Bank
Excesive and unbased late charges

On Jan 24 I bought merchandise at Best Buy. I was given a credit plan with no finance charges until 2010. The finance bank is HSBC in California.
My contract and purchase slip say that I should make a monthly payment to avoid late charges.

I was informed on line that I should pay $10 per month.
Based on that I paid: $50 in Feb 18, $50 in March 4, $50 in April 6 and $50 in May 25.

On May 7 I received charges of $39 per month retroactive for every month. When I called them for help I was told that "thats how they do it".
I am paying at the beginning of each month five times what they require. Can't understand. Is this a ripoff?
I continue to try to get them to reason things out but they do not answer my emails.

Alberto
Fajardo
Puerto Rico

Company: Best Buy And HSBC Bank
Country: USA
State: California
City: City Of Industry
Phone: 8003650292

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