H&R Block, Inc
Horrible experience - Tax Service

I just received a letter from the IRS regarding my taxes from last year. It appears there is a mistake and I owe an additional 1500.00 I filed my returns with HR Block on Wisconsin ave, Chevy Chase MD. This is a "specialty office" so you pay more for your returns. I called and spoke to the person who filed for me. She assured me that she would fit me in Saturday and call back. I didnt hear back and called again today. I spoke to an incompetent unprofessional receptionist - IRIS who should be put out of her misery. She started laughing when I told her about the letter and then proceeded to tell me no one could see me until the end of March and Wendy shouldn't of told me I could come Saturday. These people are idiots - truly unprofessional

Company: H&R Block, Inc
Country: USA

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