Lowe's
Troy-Bilt lawn edge

I bought a Troy Bilt lawn edger on 8-23-08. I used the merchandise for around. 2 weeks then saved until spring. I applied clear gasoline began it-up and surrounded my lawn twice in April. Throughout the 2nd use, it created a loud sound and might no further function. I got it to Lowe's and was informed to go to some fix supplier simply because they might just guarantee it for thirty days. (This essentially claims - they'll no further back some of their products for over 30 times to allow them to sell everybody a long guarantee that's unnecessary because the product is justified by Troy Bilt for just two years)

I went house angry and chose to check it out again. I returned a couple of days later and requested the supervisor to switch the edger and was again informed to go to Shoreline Engine Store (that will be not near my house). Nowadays I named Shoreline Engine Store to check on the standing of the edger and was informed that I should go back again to the area of purchase (Loweis) and also have them trade it due to the 75% tip.

I had been informed that merchants understand this principle which essentially claims the repair center can't restore a product that's over 75% poor. This principle claims the customer may return them for trade towards the unique store when the product is over 75% poor. Shoreline Engines stated that Loweis understood this, nevertheless Loweis wouldn't recognize this.

Now today, I'm planning completely back again to Shoreline Engines to get the ineffective edger (getting my period and gasoline cash) simply to need to go back to Lowesis to trade this.

I've no idea how they'll react at this time, nevertheless I'll no further purchase any big ticket products from Lowe's. I created a brand new home this past year and invested significantly more than $15,000 only at that same Lowe's. You'd genuinely believe that they'd wish to maintain great clients particularly in the current economy.

Don't purchase from lowe's!!!

Company: Lowe's
Country: USA
State: North Carolina
City: Wilmington
Site: lowes.com

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