Airsplat
Wrong order and tampered items

Miscellaneous

I ordered an Airsoft shotgun from Airsplat.com on the 16th of April. I received it on the 12th of May. I sent a money order for my airsoft gun and it does list on the site they hold the money order for 7 days, i do not know why they would hold a money order.

They tried telling me on the phone that they hold the money order for ten days. I never received a tracking number from them, i had to ask for it and they gave me the incorrect one that didn't work. They kept mistaking me for someone else and the whole thing was a drag.

On the phone they seemed like they did not know what they were doing. It turned out in the end they really had no clue as to what their job was. When i finally received my airsoft gun, the sling looked cut, the first shot of the gun misfired everytime, and on top of that it was the wrong model gun.

I ordered what was to be an airsoft replica of a benelli m4, but they sent me a benelli m3 if you google the real version of the guns you could see the clear difference in the models. I did everything I was supposed to do as a customer to get my order clear to them in terms they understand but they have failed.

I have e-mailed them several times about this situation but it turns out that they do not respond to e-mails. It was all very fishy and unprofessional. Airsplat.com, by my experience, is a horrible airsoft sight.


Company: Airsplat
Country: USA
State: California
City: Arcadia
Address: Clark Street
Phone: 6263575700
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