Forest River/Cedar Creek
Poor service and customer care

My partner and that I created and bought a brand new Silverback fifth-wheel from Forest River in 2007. Since day-one we've had 13 repairs completed about the device, which were factory associated. 5 low water related, and 8 water/septic related. Some were set to fulfillment, yet others still stay. All occurred under full guarantee. To the disappointment, a poor damp, form smell is promoting in the last year 5 and it has absorbed anything within the truck. Forest River stated they might never smell it. Simply informed us to effectively ventilate the system. Well, over storage period, we mounted port addresses, along with a dehumidifier/ionizer. The very first journey out this spring... The odor overcome just of apparel, food, and materials within the truck again! I got it upon myself to employ some other trustworthy organization to provide us a published appraisal of problems. Well, nearly $4000 of function simply to discover where these were obtaining parts of 80% humidity nevertheless contained in our truck! Forest River's response... We've satisfied our guarantee far above. You as well as your odor are by yourself. Good people. We're left to ensure that 80% humidity through the center to top section of our fifth-wheel does not become form! Another hiking period dropped? No way! I'll combat this fight towards the finish! Producer's shouldn't be permitted this kind of injustice. Every cost I create on our "desire truck" provides me a stomachache.

Company: Forest River/Cedar Creek
Country: USA
State: Indiana
City: Topeka
Site: forestriverinc.com

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