Wirefly.com
Bad business-Buyer beware - TMobile

I live in a somewhat remote area and after searching for a cell phone provider T-mobile, I called to place my order. The people taking my order were Wire Fly. I received my phone within 2 days, just one problem... When I followed the instructions to get it activated. It wouldn't. After finding out TMobile doesn't service my area I called Wire Fly and was told to return the phone and I would be given credit. They had already deducted $75. From my checking acct. I returned the phone and was never given the credit and I also received a bill from TMobile for $200. After numerous calls to TMobile I find out They don't know anything about WireFly, and they don't have a record of the phone ever being returned. WireFly says they don't make refunds that I have to get it from TMobile. I spent over $100. To finally get Tmobile off my back (I thought) just got another bill for $13. This phone was never turned on. Was returned within 2 days. Don't do business with Wire Fly! If your phone is damaged or you can't get coverage you will be out a lot of money... Make sure you are dealing with the cell phone company, and not a middle company (WireFly) who should be run out of town... Only one problem they are in India.

Company: Wirefly.com
Country: USA

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