CCS-Agent Charlie Keys
Intimidation and Harrassment to Rip me Off

I am a graduate student of about two years who like everyone else, is struggling in this economy. I do not feel I deserve special treatment but I placed my student loans in forbearance in 12/08 until 6/09 due to hardship and for some reason they were kicked out of forbearance. No one contacted me or let me know until CCS called me threatening litigation, at which point I told Charlie Keys, the agent I was working with that setting up a huge auto draft from my account was not feesible. She would not let up and that is what occured. However, I have just moved, found a permanent job and just got settled, all of which I informed her, only she bullied me into setting a draft that should have come out of my account every pay period which they ultimately held a week and a half before trying to pull it. That caused late fees, overdraft fees, not to mention Ms. Keys calling me, at my private number and my job, yelling at me for something beyond my control. No one will help me and everytime I call CCS, the supervisers hang up on me. I need some help. With Ms. Keys having my bank account no. I am afraid she will mess with my account...

Erica
Jackson, Mississippi
U.S.A.

Company: CCS-Agent Charlie Keys
Country: USA
State: Massachusetts
City: Newton
Address: CCS Credit Collections Services Two Wells Avenue
Phone: 8007758220

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