The Baby's Room
Problems

Miscellaneous

We bought a bed from the novi store in oct great stuff never had a problem untill now 4 1/2 years later we bought a 3 in 1 crib, and the bed rails for the full bed converson at the same time. When we got them we look at them to make sure they were the correct color and they were, all was fine until now when we go to put the full bed togeather and the rails do not fit they are wrong they sold us the wrong ones and are telling us that we have to deal with the manufactor because they are the one's they told them to sell with it. Well it has been over a week and one has ever called back after a number of calls to Stephanie am still no were she keeps saying that she has to talk to sorelle (the company that makes that crib) to find out what to do because they are running into this problem so we are not the first. So if you buy from here check everything when you get it because it will be hard to do later.


Company: The Baby's Room
Country: USA
  <     >  

RELATED COMPLAINTS

USA Baby
USA Baby is not nice to new mothers! - Horrible Delivery

Babies R Us
Conversion Cribs parts and rails next to impossible to get

Target
Bait and Switch -? You tell me

The Baby's Room
Do not buy from The Baby's Room - Service

Baby N Kids Gear
Sells Damaged and Discontinued Cribs as New

CSN Baby
CSN Baby - awful company practices, lying reps

USA Baby
Richmond, VA store - very poor service - Nursery Furniture

USA Baby
Don't buy from them

Gilt groupe
Will my baby's crib ever be delivered? - Tourneau watch

The Baby Bungalow
Worst service eve