The Merl Group
Always give you the run around

It's a one in a million chance, right? Ecspecially right now the way the economy is when it comes to jobs. They state that you're the lucky one and should be grateful because they're constantly growing and don't do lay-offs! Sounds great, I know. Not to mention when they take you out for a full day interview they congratulate you because the manager, Stephen Kordella, invites only 20% back. You feel special, but really they're trying to pump you up so you'll impress them during the interview process. What you don't know figure out till its too late is that they use their own car, gas, and cell phone without any reimbursement. Except for on your taxes and thats IF you make enough to actually claim it. Then it goes down hill from there... When you go into your first business you have no clue what to expect. The person conducting the interview will always be positive and not show you how they really feel about their job. Even if the customer curses at you or refuses to be cooperative because they've gotten screwed over from someone that was contracted by the telephone company before, the interviewer will say nothing as they leave the business with a smile.
Now during lunch they give you the "MTP breakdown", mgmt. Trainee program, which they simply state what an acct. Mgr, acct. Exec, asst mgr, and mgr duties are. Then it come to the pay. You get paid every monday (which is nice) and the acct mgr $500-700wk, acct exec $600-1000wk, asst mgr $1500-1700wk, and mgr 100-120k yr! Sounds outstanding and like a dream. If you were me you probably asked to be pinched because it's an answer to all your dream. Wait... HOLD ON!!! Because those figures are based on averages and straight commission, 100% commission. Commission by any means isn't bad at all, but what you actually get paid is a little far fetched if you ask me.

So, after the pay they then give you a so-called "Q/A's". Really the question/answers are to see if you're at all interested in the job. Becuase regardless of your talent, education, skills, past experiences. If you show interest then you'll get the job 90% of the time just by looking at the paper on the way home! If you want an immediate job then go for it. But be warned because your paychecks really average 250-450wk AFTER taxes and rejects. Do the math subtract your weekly gas, food, and extra mait. On the car. The time I worked there in 2008 I put a minimum of 15k miles on my car in less than a year! Oh and regardless of where you live and your territory you are to report to the office in the AM and be back at the end of the day by 5:30. Doesn't sound like a bad thing except for the fact that you don't get paid for all the extra B.S. That you do totalling 3hrs of unpaid work!

Also don't expect to make as much on your paycheck then what you think you should because you'll get use to the word REJECT. Why?! Well because for some reason the customer already called it in or AT&T reps will end up canceling the order then take the sale for their self. This is definitely is uncontrollable and does happen often but what they can control is the Manager, Stephen Kordella, and Assistant Manager, Mike Peragine telling you that you have a reject and to go back and re-do the order again. But when you get back to the place of business come to find out everything went through already... So where's the money, right?!?! What really happened is that the order got rejected on your paycheck so what they did was re-did the order under their name, either with a fake customers name or the name that you used on your order and get paid on it! Their is proof out there that this is being done and they know it. Hopefully they stop but I doubt that will happen anytime soon.

Just like any other job you have work politics that are involved. That's right they preach everything is performance based, but truth be hold you better be on your "A" game ALL the time and you'll be fine. Show signs of weakness or a backbone and they'll call you the cancer of the office then pull you aside and try to deeper question you on what's wrong. Remember not to share anything personal because he'll later hold them against you because he doesn't care what goes on in anyones personal life. Why did he ask in the first place then? Probably because he wants to have a leverage, act like your friend, but really just to have an upper hand.
I would like to say thank you to whomever posted the first posting. If it was Adam, thank you. I hope that this opens the eyes to those who are currently working under Stephen Kordella because you should watch your back and it is a great chance to make good money just make sure you do it in a honest and ethical way. It's a great opportunity and all they're asking for is someone to work hard now and play later. What time is it?!!? Showtime!!!

Company: The Merl Group
Country: USA
State: Indiana
City: Indianapolis
Address: 8925 N Meridian St. Ste 260
Phone: 3175696433

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